Terms & Shipping

For any questions that aren’t answered below , please contact us via e-mail  mariaberman@gmail.com

 
PAYMENT

Maria Berman accepts payments through all Credit Cards. We accept all Credit and Debit Cards:
 
Packages will NOT be sent until the payment has been received. Customers are obliged to pay within three days of placing the order. If payment has not been received on the fourth day, the transaction will be cancelled.
 
If you are having issues with any other aspect of the transaction, please do not hesitate to contact us. We will work with through your needs.

 
SHIPPING

All orders will ship within 5 business days from the date of payment.
Custom made orderd will be shipped within 21 days.
Customs delivery is made  can delay packages by up to 6 especially weeks. This doesn’t happen often, but it can happen.
 
All orders are sent via standard mail, unless noted otherwise. Notify the seller prior to making the purchase, if priority or first class mail is preferred or dhl. Price of delivery depends upon company and country.
 

Please note that customers outside Israel shall be responsible for the payment of any import taxes, duties, tariffs or similar charges which may be imposed over and above ordinary shipping charges.

 
 
REFUNDS, CANCELATIONS & EXCHANGES

Cancellation of a transaction in accordance with the Consumer Protection (Cancellation of Transactions) Regulations, 2010 and the Consumer Protection Law, 5741-1981.

“ביטול עסקה בהתאם לתקנות הגנת הצרכן (ביטול עסקה), התשע”א-2010 וחוק הגנת הצרכן, התשמ”א-1981”

 
In order to exchange or refund your purchase please inform us first via e-mail mariaberman@gmail.com
 
Purchased items may be exchanged within fourteen (14) days from the day of your receipt.
Items must be returned in their original packaging & condition: not worn, used, washed, modified or damaged.
 
The identification tag must be still attached to the item.
 
Purchased items are exchangeable into a different size or new item base on stock availability upon receipt within fourteen days. You can return a product within 2 business days after receiving the package and get money refund, less a 5% cancellation fee.
 
The refund will be made to the credit/debit card you used for order.
 
The sale items are not returnable.
 
For any questions please don’t hesitate to contact us via e-mail mariaberman@gmail.com
 
GIFT-WRAPPINGIf you’re purchasing an item as a gift for someone special, packaging and a hand written note can be included at no extra cost. Please use our e-mail to inform us of the occasion, shipping address, and personal message to be included in the package.

 
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5 Hazanovich st, Tel Aviv
WhatsApp: +972 (0)547504345
 
 
Studio /showroom in open to clients by appointment.
Usual hours are  Sunday – Thursday 11-18 Friday – upon request
 
We have shared parking spot for our customers, by appointment. Please call us to arrange it for you.